Terms of Use

What ShopCheck Auto is

ShopCheck Auto is a free service that lets drivers request written repair offers from independent repair shops, compare them, and approve one in writing. We are not a repair shop. We do not inspect, diagnose or repair vehicles, and we are not a party to the agreement between you and the shop you choose.

How we screen shops, and what that does not mean

Shops listed as screened met our published standards when we last checked, such as their Google rating, number of reviews and Better Business Bureau record. Screening is based on public information and is a starting point, not a guarantee. We do not guarantee the quality, price, timing, safety or outcome of any repair, and ratings and records can change after we check them.

Shops shown on a map as "not screened" have not been reviewed by us at all. They appear only so you can see what else is nearby.

For drivers

• Give accurate information about your vehicle and the problem. Offers are only as good as the details shops receive.
• An offer is the shop's written estimate based on what you described. The shop may need to inspect the vehicle, and the final price can change only if you approve a revised estimate.
• You have the right to refuse any work you have not approved, and you are never required to accept an offer.
• Approving an offer on ShopCheck creates an agreement between you and the shop, not with ShopCheck. Payment, warranty and any dispute about the work are between you and the shop.
• Car Help articles, trouble-code explanations, recall results and retail price links are general information, not a diagnosis or professional advice. A qualified technician should inspect your vehicle. Recall results come from NHTSA and may not reflect every recall or whether a recall was already fixed on your vehicle.

For repair shops

• Information you give us during screening and in your offers must be accurate and complete.
• Offers must be itemized and in writing. Do not start work, add work or charge more than an approved offer without the driver's written approval of a revised estimate.
• Use drivers' contact details only to handle the repair they approved, not for unrelated marketing.
• We may pause, place on probation or remove a shop at our discretion, including if it no longer meets our standards or receives credible complaints.
• Any membership fees and billing terms will be agreed with you separately before you are charged.

Acceptable use

• Don't submit false requests, fake offers or information you don't have the right to share.
• Don't try to access other people's accounts, requests or uploaded estimates.
• Don't scrape, overload or interfere with the site, or use it for anything illegal.

Links and affiliate disclosure

The site links to other websites, including Amazon, RockAuto, AutoZone, NAPA, Google and NHTSA. We don't control those sites and aren't responsible for their content, prices or availability. As an Amazon Associate, ShopCheck Auto earns from qualifying purchases. Affiliate links never decide which shops are listed or how offers are shown.

No warranty and limit of liability

The site is provided "as is" and "as available," without warranties of any kind. To the fullest extent the law allows, ShopCheck Auto is not liable for any indirect, incidental or consequential damages, or for any loss arising from repairs, offers, shops or third-party sites. Some places don't allow certain limits on liability, so some of these limits may not apply to you.

Changes and ending use

We may update these terms or change the service. If we make changes, we'll update the date at the top of this page; continuing to use the site means you accept the updated terms. We may suspend accounts that break these terms. You can stop using the site at any time.

Governing law and contact

These terms are governed by the laws of the State of Ohio. Questions? Email support@shopcheckauto.com.