Privacy Policy

What we collect

• Account and contact details: your name, email address and (if you give it) phone number, and for shops, the business name, contact name, phone, address and service area.
• Repair requests: your ZIP code, vehicle (year, make, model, VIN if you give it), the problem you describe, trouble codes, and any estimate you upload.
• Offers and approvals: the quotes shops send, and the offer you approve in writing, with the time it was approved.
• Basic technical data: the cookies needed to keep you signed in, and standard server logs (such as IP address and browser type) kept by our hosting provider for security and troubleshooting.

How we use it

• To send your request to screened shops that serve your area, and to show you their offers.
• To email you sign-in links, new offers, and updates about your request.
• To screen and review shops, and to keep a record of written approvals in case of a dispute.
• To keep the site secure, prevent abuse, and fix problems.

Who sees your information

Shops invited to your request see the details needed to quote it: your vehicle, ZIP code, problem description, trouble codes, recall notices and any estimate you upload. Your name, email and phone number are not shown to shops while they quote. When you approve an offer, only the shop you chose receives them, so it can schedule the work with you.

We use a small number of service providers to run the site. They handle data only on our behalf:

• Vercel (website hosting)
• Supabase (database and private file storage for uploaded estimates)
• Resend (sending email)
• Google Maps (the map of other nearby shops; Google may receive your IP address when the map loads)
• U.S. National Highway Traffic Safety Administration (when you check a VIN, the VIN is sent to NHTSA to decode it and look up recalls)

Links to stores and affiliate links

Some pages link to Amazon, RockAuto, AutoZone and NAPA so you can compare part prices. As an Amazon Associate, ShopCheck Auto earns from qualifying purchases made through Amazon links. Those sites have their own privacy policies, and Amazon may use cookies to track a purchase back to our link. We never share your repair request with these stores.

Cookies

We use only the cookies needed to keep you signed in. We do not use advertising cookies or sell data to advertisers. Third-party sites you click through to, such as Amazon or Google Maps, may set their own cookies.

How long we keep it

We keep requests, offers and approvals while your account is active and for a reasonable period afterward, so there is a record if a question about a repair comes up. Sign-in links expire after 30 minutes. You can ask us to delete your account and information at any time, unless we need to keep something to meet a legal obligation or resolve a dispute.

Your choices

• Ask for a copy of your information, ask us to correct it, or ask us to delete it by emailing support@shopcheckauto.com.
• Don't upload an estimate or enter a VIN if you'd rather not share them; both are optional.
• Stop using the site at any time. We only send email related to your account and requests.

Security

Uploaded estimates are stored privately and opened only through short-lived links. Our database is not publicly readable. No system is perfectly secure, but we work to protect your information and limit who can see it.

Children

ShopCheck Auto is for adults. We do not knowingly collect information from children under 13.

Changes and contact

If we change this policy, we will update the date at the top of this page. For any privacy question or request, email support@shopcheckauto.com.